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Friday, February 22, 2008

"The Airport Was So Small That..."

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My friend just returned from a nightmarish business trip. If they had travel insurance for such trips, our friend would be a very rich man right now. Not only did he have to endure flight cancellations and delays just to go to a place that was 12° below zero but the airline had lost his luggage when he arrived at his destination, Kalamazoo, Michigan. He didn't realize how small the airport was until he tried to find someone to help him recover his luggage. He managed to find a member of the grounds crew coming in one of the four airport terminals. This gentleman directed my friend to the registration desk at the other end of the airport, which fortunately wasn't a very long walk. When my friend arrived there, he found no one around. After a few minutes wait, that same ground crew member came in, took off his orange safety vest, his gloves, and his ear protectors. He then put on a United Airlines jacket, stood behind the counter and said, "How can I help you, Sir?" I've heard of small airports before. But not one where one person is the counter person, the baggage handler, and the grounds crew. I wouldn't be surprised if that same person also ran the gift shop and the control tower.

My friend finally got a hold of his luggage in time to grab a few hours sleep before the meeting. In fact, the meeting was the only good thing that happened to him the entire trip. He finally returned to his car in the airport parking garage in the wee hours of the morning, he found a $50 ticket waiting for him. The only other good thing that happened to him was that he arrived home safe. For that we are all grateful.

2 comments:

Anonymous said...

That is classic. It played just like a movie in my mind. The same guys just changes outfits to fit the certain needs of the job. That is great. Hopefully next time he travels, it won't be so miserable.

Cheer.s

Michael said...

Yes you right