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Tuesday, April 20, 2010

Don't ask if you don't want to know

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It has been a few years since I've walked into the plant's production area and found the workers excited, really excited about their task at hand. Yet, there they were, mouths curved into wicked grins, eyes glowing as pent-up anger began to vent, hands furiously scribbled pen to paper.

Writing isn't one of their normal production activities but today was different. Today, our human resource lady had handed out "employee satisfaction survey" forms. The explosion of frustration with management was about to make the recent eruption of Icelandic volcano look like a tiny firecracker. You could tell just by the way these normally sedate women attacked the few lines for comments at the end of the 3 page survey. Not only did the workers pass along a couple of timely suggestions, some took the opportunity to completely fill the back blank side of the page.

I eagerly filled out my form shortly after receiving it. But I couldn't add any comments. Though the paperwork didn't want your name, it did want you to identify which area you worked in, your general job label, and whether you were hourly or salary. With 80 of us still employed, it wouldn't take the genius of Sherlock Holmes to figure which comments were mine. I don't think management would fire me immediately. Chances are they would just hold a grudge, one of those long, lingering, festering grudges that get acted on when the time is right.

The question is will the top dogs share the results when they finish compiling the surveys? How will they react to the unleashed resentment of their 'highly valued' employees? Will most of us still have our jobs in the coming months? The adventures continue ...

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